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Supply Chain

The Supply Chain department ensures that the customer's needs are satisfied at all stages, from order taking to delivery.

 

Stéphane FELDEN
Director of Operations
Alain WEILL
Operational Management Control

 

 

Our logistics expertise at your service

Do you have any particular delivery requirements ?
We are at your disposal concerning any special shipping requests!

 

Lotfi BSAIHIA
Director of Logistics
Isabelle SCHAEFER
Head of the Equipment Transport Division

 

 

The services involved with logistics in this process:

Customer service & sales Dept
After-sales & Repairs Dept 
INFO+ Dept 
Purchase Dept 

 

 

 

More about our logistics
 

"Our logistics" leaflet (french)     "Our logistics" video 


 

 

General conditions

Deliveries in metropolitan France are invoiced carriage paid for all orders of consumables and small benchtop equipment over 250 euros excluding VAT.  For orders below this amount, a flat rate of 15 euros excluding VAT is applied. 

On request, deliveries can be made upstairs.

 General terms and conditions of sale (PDF)

 Recommended procedure for the receipt of goods (PDF)