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Lumia AssistantServicesInfo & Contact

The dutscher.com Web Account

ASSISTANT LumiaTM Lab Guide

 

Log in to your Dutscher web account to chat with our AI-powered virtual assistant, available 24/7.

Lumia™ can help you:

  • find the right products for your application;
  • access technical information;
  • compare products and make the right choice;
  • navigate dutscher.com.


If you haven’t registered yet, request your web account here.   
And start a new Dutscher.com experience.




A wealth of services!

 

Dutscher provides you, upon simple request, with a personalised online client space, giving you access - via your login details - to a range of additional services:

  • Order tracking
  • Personalised pricing
  • Product availability display
  • Pre-filled and editable delivery/invoicing addresses
  • Summary of your commercial offer
  • Saving your favourite items
  • Creation of standard baskets
  • Customised ordering procedure* (direct or via internal validation)
  • Option for an administration area
  • Access to the online loyalty programme*


*except for customers outside mainland France (export)

Create my account   I already have login details, I will log in  

 

Website Support


If you have any questions regarding the use of the website, please visit our Web FAQ. 

Note: This support section covers only features related to web tools. For product technical support, order tracking, quote requests, delivery times, or to open an after-sales service ticket, please visit the CONTACT section in the main menu.  

 

A punchout project? 


For more information about Punchout, we invite you to read this article.