Dutscher support

Dutscher makes its intentions clear: “Together, let’s help science move forward…”

Our product specialists are on hand every day to offer you personalised technical support, including product demonstrations at your own premises.

Furthermore, whether you’re looking to optimise your research, your laboratory working conditions, your procurement processes, your CSR initiatives, or your installation or expansion projects, our teams are here to support you every step of the way.

Yet more reasons to choose Dutscher!

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Research into therapies

Why choose Dutscher?

A comprehensive partner at your side

Are you looking for a partner that offers reliable solutions, based on a tailored mix of products and services, and supported by dedicated and qualified teams? Welcome to Dutscher... With a range of services based on our industry expertise and a comprehensive catalogue of over 150,000 items covering everything from consumables to specialist equipment, Dutscher simplifies the process for you: a single point of contact for everything, without compromise.

• Customer satisfaction: our sole and absolute priority!
Responsiveness, reliability, striving for complete peace of mind, and providing immediate solutions are both the driving force and the joy of every team at Dutscher. Serving our customers efficiently and with a smile is second nature to all of us.

• Guaranteed quality and reliability
Each manufacturer is selected on the basis of strict criteria: ISO/CE certifications, quality control and CSR policy. You benefit from high-performance, compliant products designed to last.

• Quick availability, so you can get on with your work
We have established a modern logistics system, maintain substantial stock levels (across 17,000 m² of warehouse space) and, where necessary, offer drop-shipping, reserved stock or batches, and delivery schedules… The result: your orders arrive when you need them.

• Expert advice, bespoke service
We’re not just a supplier: our technical sales teams take the time to listen to you, understand your needs and recommend the right product at the best value for money. And we go even further… Whether you’re setting up, expanding, refurbishing or relocating your laboratory, our teams are here to support you every step of the way. Service is at the heart of what we do.

• A genuine human connection at the heart of it all
At Dutscher, the customer is at the heart of everything we do: we strive for friendly, respectful and caring interactions. Our staff embody the values of Boldness, Respect, Tenacity, Excellence and Authenticity. You are not just a number: you are a partner.

• Environmental commitment, social responsibility
We offer ‘eco-friendly’ products, assessed using a dedicated scoring system, and initiatives such as the ‘Green Contract’ and the ‘Cap Vert for the Forest’ programme. Choosing Dutscher also means choosing a company that thinks about the future.

• Proven expertise, a trusted name since 1982
For over forty years, Dutscher has been supporting 17,000 clients in France across the life sciences, testing laboratories and R&D in the environmental, agri-food, pharmaceutical, cosmetics and chemical sectors. Year after year, it continues to share its expertise and professional ethos throughout Europe. This experience is reflected in a well-established organisation and unfailing reliability.

In short... With Dutscher, you’re choosing much more than just a supplier: you’re choosing a trusted, committed, technically skilled and personable partner. A partner who puts your needs first, supports you with professionalism and care, and works alongside you to build a long-term relationship based on trust.