After Sales ("SAV") and After Delivery Services ("SAL")

The research of « no worries » for your purchases!

This is the objective of our After Sales and After Delivery Service teams.
Outage under warranty, out of warranty outage, metrology, maintenance, goods recovery,
shipping breakage, order error : we have solutions for you !

Problem with equipment already in use?

You have already put your equipment into service or used a consumable, and wish to open an after-sales file?

Problem with an order you have just received ?

You have made a mistake with your order and would like to send the goods back to us? The product is not suitable for you?
Were the products delivered to you damaged or defective?